Customization, Globalization, Glamification, Localization
Work
Helped define the strategy for the “Have It Your Way” campaign during the new millenium and first internet revolution. Focused on what customization meant in this era of new products. Additionally, leaned into new mediums, like microsites to introduce new brand experiences. “Subservient Chicken” being one example.
Tools
Consumer, Culture, Category Insights
Qual & Quant Research
White Space Identification
Brand Strategy
Campaign Development
Packaging Design
Digital First Approach
Work
Supported the rollout of the strategy and communication of the “I’m Lovin’ It” campaign domestically and globally. Also introduced new innovations for chicken, beverages, desserts, burgers, snackwraps, McCafe and breakfast that made shareholders happy for over a decade.
Tools
Brand Strategy
Campaign Development
Product Definition & Development
Product Messaging Architecture
Customer Research
Pan-Agency Collaboration
Work
In a moment of transition, we codified the brand and shifted to a digital-first approach to recapture cultural relevance and meaning beyond babes and burgers.
Tools
Brand Positioning
Campaign Development
Social Playbook
Consumer, Culture, Category Insights
Pan-Agency Collaboration
Work
Worked with Cracker Barrel to identify how to blend analog living and slow culture with modern hospitality.
Tools
Brand Strategy
Campaign Development
Customer Research & Identification
Consumer, Culture, Category Insights
Test & Learn Recommendations